Frequently Asked Questions
WHERE ARE YOU LOCATED?
We are based in Clarence-Rockland, within the Greater Ottawa-Gatineau Area. Our services are offered exclusively virtual, via secure videoconferencing or by phone.
WHAT ARE YOUR FEES?
Individual sessions are $140 - 165 (+ HST) for 50-minutes, depending on your therapist. We offer a few slots reserved at reduced and/or student rate, please inquire for more details on spaces available. Payment is accepted by credit card through our secure online booking portal or by e-transfer.
HOW DOES ONLINE THERAPY WORK?
We will meet through a secure online video-conferencing system or over the phone. There are many advantages to online therapy, such as increased flexibility and being able to do therapy in your own home. In most cases, it can be just as effective as face-to-face therapy and pets are always welcome!
ARE YOUR SERVICES COVERED BY INSURANCE?
Our services are covered by most extended healthcare plans. Please verify coverage with your insurance company. An electronic receipt is provided upon receipt of payment for submission to your insurance company.
WHAT HAPPENS DURING OUR 15-MINUTE CONSULTATION?
We will ask you questions to get a better sense of your needs and the changes you'd like to see in your life. You're welcome to ask us questions at any time throughout the consultation to help you determine if we're the right fit to support you.